CONTRACT A artistry service agreement will be emailed(and signed) or handled and signed before booking particular services. BOOKINGS A start and end time will be arranged and scheduled. Each service requires a certain amount of time to be completed, the usual time-frame is approximately 1-1.5 hours per person. When reserving your date, book with timing in mind. Any additional services outside contract will only be performed at the discretion of the MUAHA . All persons involved in services need to be available at the scheduled times of said appointment in order to not break the contract. Services for more than one person must be at the same location. Early morning fees: A R200 fee will be charged for booked appointment times before 07:00. To secure a date for special occasions, photo-shoots or weddings, a signed contract is required with a deposit due at the time of signing. The deposit is non-refundable and non-transferable. Please be advised, dates and scheduled service times will only be reserved when a signed contract (contract attached in a reply email, or a reply email with times, venue and rough listing of scheduled makeup times will be deemed a signed contract) and deposit is received. If your booking is for 4 or more people, there may be a need for an assistant. DOUBLE BOOKING CLAUSE Due to potential scheduling conflicts, if prior bookings change of time and or locations and it causes tardiness or inability to perform services for your booking we adhere to the FCFS (The first to have come is the first to be served) policy whereby the requests of clients are attended to in the order that they reserve their services, without other biases or preferences. You will be provided with the services of another artist if the MUAHA cannot personally provide you with services for your event due to a result of sickness, accidents, acts of God and other reasons beyond the Artist’s control. PAYMENT The final balance is due 3 days prior to the event via EFT as one payment, unless otherwise arranged. The client(s) responsible for the entire balance of payment is the client who has signed the artistry service agreement. Accepted forms of payment are either EFT or cash. DEPOSIT There will be a 50% non refundable deposit due when you book your appointment before the occasion. This is required to hold your date. This 50% will count towards clients' purchase if client chooses to have services provided. The balanced left will be due before any services are performed. CANCELLATIONS The MUAHA reserves the right to terminate this contract for any non-compliance of terms, contract will become void and all monies given are non-refundable. This booking arrangement cannot be changed after the artist/s arrives for the appointment. Appointments cancelled or changed within 60 days of wedding day will not be eligible for a refund on deposits. If the makeup artist cancels at any time or be unable to perform her duties for any reason and not be able to find a replacement makeup artist, the deposit paid will be fully refunded within two weeks. Client agrees that the refund of 100% of the deposit is the only liability to the MUAHA, employees and agents. SERVICE LOCATION AND OTHER REQUIREMENTS Location of service for the day-of-event will be at the discretion of the client, but there are certain requirements the makeup artist needs to complete the makeup. A “set up” table/work area needs to be made available for the makeup artist at said location. Working electrical outlets must also be made available for use. Ample lighting, whether by means of natural light or by lamps, is necessary for services to be performed properly. A chair or bar stool is requested but not necessary. Please stipulate if any of the above cannot be provided. The MUAHA will not be held liable for any injuries that should arise while on location. Remember to where a button down shirt so you don't mess up your style while getting dressed. TRAVEL/ACCOMMODATION The Client understands there is a travel fee depending on the location of the event. The amount agreed upon will be indicated on the clients invoice (R50+ R3/km determined by Google Maps). The Client is responsible for all valet parking, parking fees and toll fees. All costs for travel to a booked event are to be paid by client. Costs may include, but not limited to: airfare, hotel, transportation and parking. LIMITATION ON LIABILITY Client holds MUAHA(Makeup and Hair Artist) and her employees harmless for any claim, loss, damage or injury to any person or property arising, either directly or indirectly, from MUAHA's performance. All brushes, tools and makeup products are kept sanitary and are sanitized between every makeup application. Any skin condition should be reported by the client to the makeup artist prior to application and, if need be, a sample test of makeup may be performed on the skin to test reaction. Client(s) agree to release the artist from liability for any skin complications due to allergic reactions. If client(s) have a serious scalp condition or lice, the MUAHA will discontinue the service(s) due to hygiene complications.